How To Factory Reset a Mitel 6900 Series Phone

12/5/2023

You can reset a Mitel 6900 series phone to factory defaults in 5 simple steps. This applies to all premise and cloud versions of Mitel Connect and Mitel Connect Cloud. These instructions are for the Mitel 6920, the Mitel 6930, and the Mitel 6940 phones. This will be required if you are migrating to RingCentral

See How It Is Done Below

"See the 5 Steps to resetting your Mitel 6900 series phone"

Step 1:
Hit the Settings button

Step 2:
Select the Advanced soft key

Step 3:
Enter the default password of 1234 followed by the Enter key

6900 password

Step 4:
Scroll to the far right using the direction pad until you reach the Reset option. Then select the Reset

Step 5:
After you select reset, say Yes to prompt to Factory Default the phone.

BTX | Business Telephone Exchange
929 Berryessa Rd Suite#10 San Jose, CA 95133
Phone (408) 200-7800 Email [email protected] | Website www.btxchange.com
IP/PBX | SUPPORT | SERVICE | SOLUTIONS

5 Tips To Boost VoIP Productivity

11/20/2023

BTX presents 5 tips to boost your companies communications experience. Get seamless communications, flexibility, cost savings, integrated business tools, and dependable BTX support. Join us now to signup for RingCentral service and get our expert installation, support, and help at no additional costs.

Free RingCentral Support

9/13/2023

BTX free RingCentral support

Get Free RingCentral support when you sign up for RingCentral through BTX. We will support all of your RingCentral needs. We will build, maintain, and do any changes you may need though the duration of your RingCentral contract. BTX is a RingCentral ignite partner and we are proud to provide the best experience possible.

BTX | Business Telephone Exchange
929 Berryessa Rd Suite#10 San Jose, CA 95133
Phone (408) 200-7800 Email [email protected] | Website www.btxchange.com
IP/PBX | SUPPORT | SERVICE | SOLUTIONS

Signup for RingCentral with BTX & Get Free Phones

8/23/2023

Free RingCentral phones

BTX and RingCentral, have an exclusive free phones offer. Upon signing up Business Telephone eXchange will build, maintain, and support your phone service experience. This support will continue through the duration of your contract, with no additional costs to you. BTX is your RingCentral Partner, and we are here to provide you with the most reliable service possible.

For a seamless signup experience, contact Business Telephone eXchange at (408) 200-7810, or use the form below.

For more support Please call or visit https://www.btxchange.com/btx-cloud-support.html
BTX | Business Telephone Exchange
929 Berryessa Rd Suite#10 San Jose, CA 95133
Phone (408) 200-7810 Email [email protected] | Website www.btxchange.com
IP/PBX | SUPPORT | SERVICE | SOLUTIONS

Setting up your RingCentral Voicemail Greeting

8/11/2023

Business Telephone eXchange is a San Jose RingCentral service provider and we are here to help you with your RingCentral services. Setting up your RingCentral voicemail greeting adds a personal touch to your voicemail and sometimes it is the only way customers will know they have reached the right person or department.

BTX RingCentral Ignite Partner

Setting up your RingCentral voicemail greeting

You have 3 ways you can setup your RingCentral voicemail greeting. You can use the Desktop & Web Application, your Mobile device, or you can use the Admin portal.

"Using the Desktop & Web Application To Setup Your RingCentral Greeting"

1. In the left navigation bar, click Settings > Phone
2. Scroll down to Voicemail settings, then click Voicemail greeting.

RingCentral Voicemail Greeting Option

3. Click the Voicemail greeting dropdown, then select:

Default: Incoming callers will hear the message “Your call has been forwarded to the voicemail for [your name]. No one is available to take your call. At the tone, please record your message. When you’ve finished recording, you may hang up or press the pound key for more options.”
Custom: Click any of these three tabs:
- Computer Microphone: Click the red Record button for a custom voicemail greeting. Click the button again when you’re finished recording.
- Phone: Enter a phone number so the RingCentral system can call you to record a custom greeting.
- Importing: Upload a WAV or MP3 file of your custom greeting.

4. Click the Save messages in dropdown, then select:

My voicemail box: Your voicemail messages will appear in your app’s inbox.
Another extension: Retrieve your voicemail messages by dialing a specific extension. Pick an extension in the popup window.

RingCentral Voicemail Greeting Save Options

5. Click Save

"Using the Mobile Application To Setup Your RingCentral Greeting"

1. In the top left corner, tap your profile picture.
2. Tap Phone
3. Scroll down to Voicemail settings, then tap Voicemail greeting.

RingCentral Voicemail mobile greeting settings

4. Tap the dropdown in the popup, then select:

Default: Incoming callers will hear the message “Your call has been forwarded to the voicemail for [your name]. No one is available to take your call. At the tone, please record your message. When you’ve finished recording, you may hang up or press the pound key for more options.”
Custom: Tap the red Record button for a custom voicemail greeting. Tap the button again when you’re finished recording. Then tap Save.

5. Tap the Save messages in dropdown, then select:

My voicemail box: Your voicemail messages will appear in your app’s inbox.
Another extension: Retrieve your voicemail messages by dialing a specific extension. Pick an extension in the popup.

RingCentral Mobile Voicemail Greeting

"Using the Admin Portal To Setup Your RingCentral Greeting When you are a USER"

1. Go to the Admin Portal and sign in.
2. At the top right, click Admin Portal, then select My Extension.

RingCentral Admin Portal Settings

3. In the top menu, click Settings.
4. Click Phone.
5. Scroll down to Voicemail settings, then click Voicemail greeting.

RingCentral Admin portal greeting setting

6. Click the Voicemail greeting dropdown, then select:

Default: Incoming callers will hear the message “Your call has been forwarded to the voicemail for [your name]. No one is available to take your call. At the tone, please record your message. When you’ve finished recording, you may hang up or press the pound key for more options.”
Custom: Click any of the three tabs, then select:
Computer Microphone: Click the red Record button to make a custom voicemail greeting. Click the button again when you’re finished recording.
Phone: Enter a phone number so the RingCentral system can call you to record a custom greeting.
Importing: Upload a WAV or MP3 file of your custom greeting.

7. In the Save messages in dropdown, select:

My voicemail box: Your voicemail messages will appear in your app’s inbox.
Another extension: Retrieve your voicemail messages by dialing a specific extension. Pick an extension in the popup window.

RingCentral Admin portal voicemail choices

For more support Please call or visit https://www.btxchange.com/btx-cloud-support.html
BTX | Business Telephone Exchange
929 Berryessa Rd Suite#10 San Jose, CA 95133
Phone (408) 200-7810 Email [email protected] | Website www.btxchange.com
IP/PBX | SUPPORT | SERVICE | SOLUTIONS

RingCentral PROMO for existing Mitel Premise Customers

11/18/2022

btx ringcentral

PROMO: Move from Mitel Premises Systems
to RingCentral MVP and get
HUGE DISCOUNTS
(20% Off with Free Phones)

What is being offered to existing Mitel customers?

Mitel is offering incentives to existing customers that move to RingCentral MVP service
Customers can use existing Mitel 6900 series phones or get MVP-compatible phones for free.

Requirement's to be eligible for this Promo

2 year initial term of service with up to 50 Free Poly VVX150 or up to 50 free Poly VVX 250 phones with buy one get one (BOGO)
Up to 50 Free Poly VVX 250 phones with a 3 year initial term

What comes with this promo

20% discount on RingCentral MVP must be RingCentral MVP Standard Tier or higher
2 months free RingCentral MVP with 2 year subscription term
3 month free RingCentral MVP with 3 year subscription term
One free RingCentral MVP-compatible phone per line of RingCentral MVP service (Up to 50 phones) Valid until Dec 31st 2022

For more support Please call or visit https://www.btxchange.com/btx-cloud-support.html
BTX | Business Telephone Exchange
929 Berryessa Rd Suite#10 San Jose, CA 95133
Phone (408) 200-7810 Email [email protected] | Website www.btxchange.com
IP/PBX | SUPPORT | SERVICE | SOLUTIONS

Next-gen Voice & Video with BTX Cloud Communication's

4/8/2022

BTX Cloud COMMUNICATION & COLLABORATION

VOICE
Instantly transform employee productivity and engagement. A fully-loaded, all-in-one platform that combines high-quality voice with video, chat, SMS, meetings, chat, and advanced collaboration features.

Accessible from any device, via desktop app, browser or mobile clients, conveniently enabled for Single-Sign On with and calendar and contacts integration with Microsoft 365 and Google Workspace.

btx cloud voice

VIDEO
By seamlessly integrating high-quality voice with video, virtual office tools, and intuitive collaboration features, the modern workforce now has the best of both worlds; exceptional productivity and high-efficiency whether in the office or working remote. It's a true collaboration-first platform – that revolutionizes the entire video, meeting & collaboration experience.

btx cloud video

For more support Please call or visit https://www.btxchange.com/btx-cloud-support.html
BTX | Business Telephone Exchange
929 Berryessa Rd Suite#10 San Jose, CA 95133
Phone (408) 200-7810 Email [email protected] | Website www.btxchange.com
IP/PBX | SUPPORT | SERVICE | SOLUTIONS

All-in-One Voice, Video and Collaboration Transforms Remote Work

2/24/2022

Unleash the Power of the Modern Workforce
transform remote workforces to replace, supplement, or enhance the office

Businesses with remote and hybrid workers are now faced with critical decisions about which technology and tools will carry them into the future successfully.

What makes BTX Cloud Communication the right solution?

Supercharged efficiency and maximum productivity
All-in-one voice, video, messaging and collaboration
Fewer apps to use & no jumping between apps
True collaboration experiences versus the musical meeting link game
Tools that increase employee engagement and optimize company culture

btx cloud home

The Realities of Remote Work Today

If you’ve ever worked from home, on the road or virtually in any way, you’ve probably thought
“There has to be a better way”.

Missed messages, multiple logins and a feeling of disconnect from the office — all real issues faced by remote works every single day. With all-in-one voice, video, messaging and collaboration solutions (such as BTX Cloud Communication's), remote employees are engaged and just as productive as working from the office.

Let BTX Cloud Communication's help you towards your businesses future. Fast and easy setup and we will get you ready for your days to come.

Communicate & Collaborate with BTX Cloud Communications

2/21/2022

BTX Cloud Communication's all-in-one UC solution is comprehensive AND easy-to-use from anywhere in the world, on any device. Unlike other video, meeting or collaboration products on the market, BTX Cloud Communication's voice, video, messaging and collaboration capabilities are next-gen Unified Communications as a Service (UCaaS) and a better, more productive, more cost-effective way to do business. Users get a built-in softphone for making and taking calls, extensive calling features (Call Move, visual voicemail, call transfer, three-way calling etc.), HD video, meetings, messaging (Chat & SMS), virtual rooms and advanced collaboration features in one tool.

Now there's a better way to employees connected, productive and engaged; BTX delivers highly secure and reliable all-in-one voice, video, messaging and collaboration, all easily accessible with the downloadable desktop app or via the browser and mobile clients.

future-proof your business with BTX Cloud Communication's all in one communications platform.

btx cloud connections

For more support Please call or visit https://www.btxchange.com/btx-cloud-support.html
BTX | Business Telephone Exchange
929 Berryessa Rd Suite#10 San Jose, CA 95133
Phone (408) 200-7810 Email [email protected] | Website www.btxchange.com
IP/PBX | SUPPORT | SERVICE | SOLUTIONS

BTX cloud communications requires very little IT support or training

2/3/2022

The Benefits of Cloud Communications
Adoption rates for cloud communications are rising quickly, as small and medium-sized businesses embrace the possibilities it brings to their communications. As an aid to your sales efforts, this checklist points out the benefits for small and medium-sized businesses:

BTX cloud communications requires very little IT support or training to manage.

btx cloud lady

No capital expenditure. There’s no big equipment purchase to make. Instead, You’re paying an affordable
monthly fee.

Lower TCO. Your customers will no longer have to maintain and manage both phone & data lines, thereby saving money every month.

Minimal IT Support. Hosted cloud communications requires very little IT support or training to manage.

Business Continuity. The infrastructure is hosted and protected elsewhere, in secure locations, making your customers largely disaster-proof.

Scalability. Whether your customers grow quickly or have to downsize, their phone system will scale quickly for them.

Future-proofing. With a cloud communications solution, upgrades are automatic and new features are included as they come online.

Unified Communications and Mobility. The ability to tie together currently disparate systems such as CRM, phones and data. As your customers’ employees become less tethered to the office and more likely to be working remotely, equipping them with seamless information delivery can be a significant business advantage.

btx cloud collaboration

Reimagine Collaboration
BTX Cloud Communications' ’s high-value built-in features eliminate widely tolerated flaws and glaring capability gaps associated with point solution meeting or video apps

btx cloud meeting

More Than Just Meetings
“Always on” virtual video create highly personal, face-to-face interactions and nurture camaraderie by recreating the experience of working side by side

btx cloud remote

Remote Work Transformed
BTX Cloud Communication's gives remote employees total flexibility to work productively & seamlessly from anywhere via a downloadable app, mobile, via the browser or with our mobile client

For more support Please call or visit https://www.btxchange.com/btx-cloud-support.html
BTX | Business Telephone Exchange
929 Berryessa Rd Suite#10 San Jose, CA 95133
Phone (408) 200-7810 Email [email protected] | Website www.btxchange.com
IP/PBX | SUPPORT | SERVICE | SOLUTIONS

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