An Overview of BTX Cloud Hosted Services

BTX provides next-gen voice, video, messaging and collaboration solution. We provides a fully integrated, all in one communication and collaboration solution including voice, video, messaging (Chat & SMS), meetings and Rooms
Our Cloud Communications Platform has three major areas of features, Unified Communications as a Service (UCaas), Contact Center as a Service (CCaaS) and Cloud Automation Manager (CAM).

​UCaaS

BTX UC is a comprehensive Unified Communications as a Service (UCaaS) solution with a feature rich desktop client, a browser-based client, and a fully integrated mobile app. The three clients all provide complete capabilities for business communications and collaboration. 
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Keep employees connected and stay productive whether onsite, remote, or on-the-go, with calling, voicemail, presence, chat, video, meetings, & collaboration—all available in one, unified tool.

​CCaaS

BTX Cloud Services delight customers, increase First Call Resolutions with our CCaaS solutions including Contact Center, Interactive Voice Response and Workforce Management.
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Delivering exceptional customer experience is more important than ever before. The BTX Cloud CCaaS solutions combine to create the customer response that your customers crave.

CAM

Cloud Automation Manager from BTX seamlessly integrates with all the programs and applications you use to run your business. You can minimize time and resources devoted to administrative hassles, and focus on what matters: growing your business and succeeding.  Automation Manager can integrate with virtually any solution through its configurable API and also offers a robust suite of out-of-the-box integrations including: Microsoft  Teams, Salesforce, Google Workspace,  Microsoft Office 365/MS Outlook, Authorize.Net, Avalara, ConnectWise, Chrome, Safari and Internet Explorer
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On top of Account Manager's open API framework and out of the box integrations, CoreNexa also integrates with the industry leading business automation platform Zapier, a collaboration that makes it even easier for our Partners and their customers to do business. One of the latest releases is our Cloud Dialer App on Zapier which adds Click-to-Dial capabilities to thousands of essential business applications relied on every day by business of all sizes.

​For more support Please call or visit https://www.btxchange.com/btx-cloud-support.html
BTX | Business Telephone Exchange
929 Berryessa Rd Suite#10  San Jose, CA 95133
Phone (408) 200-7810 Email support@btxchange.com | Website www.btxchange.com 
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