Mitel is ShoreTel and Connect is the Future
Mitel is ShoreTel and Connect is the Future Mitel Connect is officially the one solution to all your ShoreTel needs. The platform formerly called ShoreTel Connect has become “Mitel Connect. This team collaboration of products provides the best of all unified communication under one name. Mitel Connect offers cloud solutions, onsite site solutions and hybrid […]
Why Your Business Phone System Should Integrate with Your Applications
Why Your Business Phone System Should Integrate with Your Applications The technology you use in the office should enhance your ability to do business. That’s what technology does! Yet, the same technology that helped you serve clients better just a short 5 or 10 years ago can just as easily hinder your staff’s ability to […]
Does Your Business Phone System Meet Your Needs?
Does Your Business Phone System Meet Your Needs? If your business phone system works, you might think that’s really all that matters. But the thinking that all you need is a dial tone could be preventing your users from communicating effectively – internally and externally. If you’re using a legacy PBX system, your phones aren’t […]
Planning for Adversity: Ensuring business communication continuity with the cloud
Planning for Adversity: Ensuring business communication continuity with the cloud Your new marketing campaign was a huge success and your office is receiving the highest level of calls you’ve ever experienced in your growing business. Your staff is taking live calls, checking voicemail and returning customer inquiries as fast as they can. Can you imagine […]
Ramping Up: Deploying a Phone System that Works for Remote Employees April 17th, 2017
Ramping Up: Deploying a Phone System that Works for Remote Employees April 17th, 2017 What if you were challenged by your CEO to hire a significant number of new employees within the next 6 months? He would want you to find the right talent that will do the jobs exceptionally well and meet the demands […]
Ensuring Your Phone System Is a Business Enabler
Ensuring Your Phone System Is a Business Enabler If you make money using the phone, then your phone system needs to be a business enabler, not an inhibiter. It needs to differentiate your business from your competition. Your prospects must be able to reach you in a timely manner. Your customers need to find you […]
How to Empower Employee Collaboration with Cloud Communications
How to Empower Employee Collaboration with Cloud Communications Remember the days when the only way you could empower your team to collaborate was in face-to-face meetings that required time and travel that were planned far in advance? That brings up not-so-fond memories of securing landlines, delayed flights, flip charts, windowless meeting rooms and maybe even […]
10 Ways Your Phone System Improves Your Customers’ Experience
10 Ways Your Phone System Improves Your Customers’ Experience Business competition in today’s economy is fierce. Your customers expect the highest level of care, and you and your staff need to be reachable, professional and customer-focused at all times – no matter where you’re working. If that’s your business model, is your phone system supporting […]
3 Ways Unified Communications Maximizes Your Control
3 Ways Unified Communications Maximizes Your Control With so many phone system options to pick from, it’s difficult to know which one will fully support your business. But you do know one thing: your current phone system no longer meets your company’s changing needs. So you do what any smart business person does – you […]
Unified Communications Changes the Nature of Work
Unified Communications Changes the Nature of Work In the 21st century, work is no longer a place you go, but a thing you do. That’s the nature of the changing work place. And your phone system needs to work with you – in multiple locations, with a mobile and growing staff, and a customer that […]
