Download the CoreNexa Mobile app from the IOS app Store
Using the UC Client:
Once the app is installed on your device
Once Logged in for the first time the app will land you on the default landing screen on the Dial pad. Subsequent visits will take you to the last menu option that you closed the app on.
From the landing screen you can perform the following:
Use the Dial pad to place calls
While on an active call you can switch between microphone, speaker and connected bluetooth devices.
To switch press the audio button and select which option you want to use by pressing that option
While on an active call you have the ability to receive a second inbound call. When the call arrives, you will be presented with a screen to make the following selection:
Recent call provides a view of all incoming, outgoing, and missed calls.
At the top of the screen there are two tabs: All & Missed
Each entry will provide the following:
Contacts are organized under 4 tabs:
1. To favorite a contact, click on the contact entry and select the Favorite icon
2. To share a contact, click on the contact entry and select the Share icon
Search through your Contacts and Recent Calls by Name, Company name, phone number or Extension. Start typing and all matches will appear.
For example, if you type in 610, then all matches that have 610 will appear. As you keep typing in additional numbers the search will narrow down.
1. Click on the Voicemail menu item to see your visual voicemail.
a, The following information is available for each voicemail received
2. the following actions are available for each voicemail:
Provides a quick and easy way yo moderate or attend a conference call.
Virtual attendant serves as a virtual receptionist that greets customers while routing then to an available employee or to alternate devices of the employee they are trying to reach. The BTX Cloud CoreNexa mobile provides the ability to perform this directly from the app.
Control Data Usage
if you want to control your data usage while using the CoreNexa Mobile app, you can select the desired data network with which to make and receive calls.
the inbound calling option allows the ability to set inbound call control:
Do Not Disturb
Allows the ability to stop notifications, alerts, and calls.
Note: when you enable "Do Not Disturb" or "Call Forward Always" an indicator appears in the lower right-hand corner of the main menu signaling these features are turned on.
Call Forward Always
Enables call forwarding to a preferred location.
Display recent calls from preferred extension. if you have more than one extension, select he "all Extensions" option.