BTX Cloud Hosted Services are simple and easy to use. Here is a quick reference guide to checking your voicemail on ours services using a Polycom VVX400 phone.
When you have a new voicemail message, the messages icon displays on your line. as seen below
To listen to your voicemails you have 2 choices:
Press the Envelope Button or chose the Messages Icon from the home screen
Once you are in your personal voicemail you will need to know your personalized password. if this is unavailable please reach out to our support team and we will assist you.