Mitel MiCloud Connect (Formerly Shoretel Connect) is a unified communication systems. This flexible and secure cloud phone service is proudly offered by BTX due to its long standing commitment to great service and features. BTX has been a Mitel Cloud Connect Provider in San Jose for years and will continue to support Mitel MiCloud products for years to come.

Featured Benefits

Productive Team Collaboration
Turn a regular conference call into a web meeting with deskto sharing and video conferencing
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Multi-National Presence
Allows for a local presence in multiple countries. DID numbers and International Toll free numbers help make thi a reality for your organization.
Utilizing Business Intelligence
Mitel Connect maximizes value thru its seamless integration with CRM software and business process programs.

MiCloud Connect Service Level Agreement

Mitel MiCloud Connect is an enterprise cloud phone service that is secure, scalable, and is build with redundancy and reassurance. All of Mitel's cloud services are backed by Mitel's (SLA) Service Layer Agreement. In the rare event that a data center has an issue Mitel SLA  move your cloud connection to another data center. So rest assured that your system is protected and backed up.
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Business Application Integrations

MiCloud Connect puts more control over your customers information with powerful connections to Salesforce®, ACT!® and Microsoft Dynamics® Embedded calling features, integrated call and customer histories help provide a more holistic picture of business performance, while making interactions easier for employees and customers alike.

​Unmatched User Satisfaction

Mitel make everyday meetings and interactions easier for end users with an enterprise phone services,  like instant messaging, audio and web conferencing and multi-point video. All with powerful, yet simple, administration for IT teams. 

Request A Quote

For more information or to obtain a quote on any of our services, please fill out the form below.

Address:

929 Berryessa Road
Suite #10
San Jose, CA 95133

Contact:

(408) 374-8727
info@btxchange.com

Hours:

Monday-Friday, 9am - 5pm