BTX is a ShoreTel Mitel reseller in San Jose and we have had great success with with Mitel MiCloud Connect.  Here are some essential reasons why this is a great solution.

Mitel's basic "essential" package offers a ton of features. 

• Unlimited Calling every month
• free 8 party Audio Conferencing that is expandable up to 100 people
• free 8 party Video Conferencing that is expandable up to 12 people
• free 4 party Web Conferencing (also known as desktop sharing) expandable to 100 people
• built in Instant Message that connects all users
• Softphone for user that want to use their computer as their phone
• Outlook and G Suite integration for seamless connections
• Mobile Application for your device

Are you after more features? Don't be fooled into thinking that the essential features above are the limit. Mitel offers so much more, it's just a matter of requesting and adding services, Don't let your business miss out on these great tools.

"premier" and "elite versions" of MiCloud Connect include

• Voicemail Transcribing often called voice to text
• Customer Relationship Management integration (CRM) for example: Salesforce integration
• On Demand Call Recording, this gives you the ability to record call as needed

Do you have more questions? Reach out to us. BTX is your San Jose based Mitel reseller and we are here to help you. We have been proudly servicing Mitel ShoreTel products for well over 10 years.

Mitel Cloud Connect, 8x8 and RingCentral are major players in the phone system world and will continue to take over existing on-premise systems. This is what time has show us and here are few is a few good reasons of why.

1) Reduced Costs Over An On Site Phone System
Modern VOIP solutions can help reduce telecommunication costs and maintenance. Cloud based phone systems have very little to any local equipment on the ground. This means from a networking point of view you would have less upfront cost and little to no upkeep to operate your phone system.
 
2) Advance Features
Today’s Cloud and Hosted VOIP platforms over a large selection of advanced features. Powerful application like Salesforce, Zendesk and Microsoft Dynamic help improve your businesses awareness of your customers. Before Cloud Based systems these were enterprise features that were well out of reach for small businesses.
 
3) Integrated Applications
Today businesses need streamlined workflow. Seamless integration with Microsoft Outlook, Salesforce and even mobile devices to help improve your communications.
 
4) Remote Phones
Having remote workers has always been a challenge and a nightmare for your IT department. Hosted and Cloud systems puts an end to this on site limitation. Now you are free to have workers take their phones where they need to be. No more network setup or equipment to send to their remote locations.
 
5) Mobile Devices
In today’s world we are constantly moving and going places. With a modern hosted solution you can integrate your mobile device with your system.
 
6) Phone Equipment Shelf Life
It is only a matter of time when for old and obsolete technology fails. With cloud services like Mitel Connect Cloud, 8x8 and RingCentral you can put those worries at rest. All of these top performing hosted services have you and your phone system safely stored in the cloud.
 
7) Scalability
Modern hosted solutions allow you to easily add users, new locations, new numbers and even features without having to redesign your current layout. Nothing is more scalable than hosted services.

Are you still unsure? Let BTX help you decide if a Hosted Phone Solution is for you. We offer start to finish support. 

(408) 374-8727
info@btxchange.com